Information we collect
We may collect information that you provide directly, including your name, email address, telephone number, property preferences and any other details submitted through enquiry forms, email, telephone or WhatsApp.
We may also receive basic technical information such as browser type, device type, approximate location, referral source and pages visited when analytics or security tools are enabled.
How we use information
We use personal information to respond to enquiries, arrange property introductions and viewings, prepare relevant property selections, coordinate requested services, maintain business records and protect the website from misuse.
We do not sell personal information.
Sharing and service providers
Where necessary for your enquiry, information may be shared with property owners, collaborating agencies, legal advisers, technical specialists, mortgage advisers or other independent professionals. We may also use service providers for hosting, email, analytics, security and customer relationship management.
Each recipient is expected to process information only for the relevant purpose and in accordance with applicable law.
Retention and security
We retain information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes and comply with legal obligations. We use reasonable organisational and technical measures to protect personal information, although no online system can guarantee absolute security.
Your rights
Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction, objection or portability of your personal information, and to withdraw consent where processing is based on consent.
To make a request, contact [email protected]. We may need to verify your identity before responding.
International enquiries
As our clients, properties and professional partners may be located in different countries, information may be processed outside your country of residence. Where required, appropriate safeguards should be used for such transfers.
Changes to this notice
This privacy notice may be updated from time to time. The latest version will always be published on this page with the revision date shown above.